With over six years of progressive experience in the business process outsourcing industry, including roles supporting the global education and publishing sector, my journey has taken me from frontline customer service roles to backend escalations, administrative and operational functions such as process optimization, quality assurance, training, and technical advising — all while consistently contributing to the success of cross-functional teams. I also bring a creative edge through graphic and web design, using visual communication to simplify contexts and boost engagement.

The Pro in Your Corner Customer Strategy & Functionality
LOGOS & OTHER GRAPHIC SERVICES
Logos & Other Graphic Services

Showcasing logo designs, branding elements, and custom graphic work.

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WEB DEVELOPMENT
Web Development

A collection of websites and web projects built for function and style.

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OPERATIONS & PERFORMANCE
Operations & Performance

Highlights of process improvements, training initiatives, and quality audit initiatives.

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LEADERSHIP & TEAM COLLABORATION
Leadership & Team Collaboration

Snapshots of team initiatives, leadership roles, and collaboration efforts.

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TOOLS PROFICIENCY
Tools Proficiency

Demonstrations of expertise across various platforms, apps, and tools.

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COMMUNITY ENGAGEMENT & EVENTS PLANNING
Community Engagement & Events Planning

Projects focused on community outreach, event planning, and team activities.

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The Highlights

 

𝑯𝒆𝒓𝒆, 𝒚𝒐𝒖’𝒍𝒍 𝒇𝒊𝒏𝒅 𝒂 𝒄𝒐𝒍𝒍𝒆𝒄𝒕𝒊𝒐𝒏 𝒐𝒇 𝒎𝒚 𝒘𝒐𝒓𝒌, 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒔, 𝒂𝒏𝒅 𝒕𝒉𝒆 𝒋𝒐𝒖𝒓𝒏𝒆𝒚 𝒕𝒉𝒂𝒕 𝒉𝒂𝒔 𝒔𝒉𝒂𝒑𝒆𝒅 𝒎𝒚 𝒔𝒌𝒊𝒍𝒍𝒔 𝒂𝒏𝒅 𝒆𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆. 𝑭𝒓𝒐𝒎 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒚-𝒅𝒓𝒊𝒗𝒆𝒏 𝒑𝒓𝒐𝒋𝒆𝒄𝒕𝒔 𝒕𝒐 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔, 𝒆𝒂𝒄𝒉 𝒔𝒆𝒄𝒕𝒊𝒐𝒏 𝒔𝒉𝒐𝒘𝒄𝒂𝒔𝒆𝒔 𝒎𝒚 𝒄𝒐𝒎𝒎𝒊𝒕𝒎𝒆𝒏𝒕 𝒕𝒐 𝒈𝒓𝒐𝒘𝒕𝒉, 𝒄𝒓𝒆𝒂𝒕𝒊𝒗𝒊𝒕𝒚, 𝒂𝒏𝒅 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒊𝒏𝒈 𝒓𝒆𝒔𝒖𝒍𝒕𝒔. 𝑰 𝒊𝒏𝒗𝒊𝒕𝒆 𝒚𝒐𝒖 𝒕𝒐 𝒆𝒙𝒑𝒍𝒐𝒓𝒆 𝒂𝒏𝒅 𝒔𝒆𝒆 𝒉𝒐𝒘 𝑰 𝒃𝒓𝒊𝒏𝒈 𝒊𝒅𝒆𝒂𝒔 𝒕𝒐 𝒍𝒊𝒇𝒆, 𝒔𝒐𝒍𝒗𝒆 𝒑𝒓𝒐𝒃𝒍𝒆𝒎𝒔, 𝒂𝒏𝒅 𝒄𝒐𝒏𝒕𝒊𝒏𝒖𝒐𝒖𝒔𝒍𝒚 𝒔𝒕𝒓𝒊𝒗𝒆 𝒕𝒐 𝒎𝒂𝒌𝒆 𝒂 𝒎𝒆𝒂𝒏𝒊𝒏𝒈𝒇𝒖𝒍 𝒊𝒎𝒑𝒂𝒄𝒕.

LOGOS & OTHER GRAPHIC SERVICES

Every brand has a unique identity, and I specialize in bringing that identity to life through design. Whether crafting a memorable logo or developing a complete branding strategy, I focus on creating visuals that resonate with a brand’s audience and communicate its core values. By working closely with different businesses, I ensure their visuals align with their mission and set them apart in a crowded market. For any company looking to build or redefine its identity, the right design can make all the difference in how customers perceive and connect with them.

WEB DEVELOPMENT

Web development has been a natural progression for me—combining my love for design with a desire to solve problems. Early on, I realized that a website is more than just a digital presence; it’s a place where users connect with a brand, learn, and interact. I’ve had the chance to work on a variety of projects, each with its unique challenges and opportunities. From designing sleek, responsive sites to developing functional backend systems, every project teaches me something new. My focus has always been on building websites that not only look good but also work seamlessly for the users. I thrive on creating experiences that make it easy for visitors to engage with content and navigate with ease. Each site I work on is a step towards refining my craft and ensuring that design and functionality always go hand-in-hand.

OPERATIONS & PERFORMANCE

Efficiency has always been at the heart of what I do. My experience in operations and performance has given me the chance to work on a variety of projects where optimizing processes and driving results is key. Whether it’s improving workflow, implementing new systems, or coaching teams, I’ve learned that small adjustments can often lead to big improvements. I’ve had the opportunity to lead initiatives that streamline day-to-day operations, making them more efficient while also improving the quality of the output. Over the years, I’ve seen how clear communication and well-designed processes can lead to better performance and greater satisfaction for everyone involved. The work I do in this area isn’t just about numbers or procedures—it’s about creating environments where people can thrive and achieve their best.

LEADERSHIP & TEAM COLLABORATION

Leadership, to me, is about creating a space where people can work together and do their best. It’s about setting the tone for a collaborative environment where everyone feels empowered to contribute ideas and share their perspectives. Throughout my career, I’ve had the privilege of working with diverse teams, guiding them through challenges, and celebrating successes. Leading a project, coordinating a team-building activity, or mentoring others? I believe that great things happen when people are motivated, supported, and encouraged to grow. Team collaboration is where the magic happens—the shared experiences, the exchange of ideas, and the collective effort to reach a goal. It’s been incredibly fulfilling to witness teams come together, bring each other’s strengths to the next level, and deliver something exceptional.

TOOLS PROFICIENCY

Staying up-to-date with the right tools has been an integral part of my work. Over the years, I’ve developed expertise in a range of platforms and applications, all aimed at improving workflow, enhancing creativity, and delivering results efficiently. Say it’s mastering design software like Adobe Creative Suite, using project management tools to keep teams organized, or diving into development platforms for web projects, I’ve always been eager to learn and adapt. The tools we use in our day-to-day work can either make tasks easier or slow us down—so I make it a point to continually explore new tools and methods to stay at the cutting edge. It’s not just about using the tools—it’s about using them in the smartest way possible to produce the best outcome, and I take pride in my ability to apply that knowledge across multiple areas of work.

Like a digital Swiss Army knife, equipped with a wide range of skills to bring your ideas to life. Whether it's mastering software or simplifying processes, I move seamlessly through the digital world. Whatever your vision, I’ll turn it into reality using the most effective and up-to-date tools at my disposal.

🔓 𝘊𝘢𝘯𝘷𝘢 🔓 𝘗𝘩𝘰𝘵𝘰𝘴𝘩𝘰𝘱 🔓 𝘗𝘪𝘹𝘰𝘮𝘢𝘵𝘪𝘤 🔓 𝘊𝘢𝘱𝘊𝘶𝘵 🔓 𝘍𝘪𝘭𝘮𝘰𝘳𝘢 🔓 𝘚𝘢𝘭𝘦𝘴𝘧𝘰𝘳𝘤𝘦 🔓 𝘊𝘰𝘯𝘧𝘭𝘶𝘦𝘯𝘤𝘦 🔓 𝘡𝘦𝘯𝘥𝘦𝘴𝘬 🔓 𝘑𝘐𝘙𝘈 🔓 𝘈𝘴𝘢𝘯𝘢 🔓 𝘚𝘭𝘢𝘤𝘬 🔓 𝘊𝘪𝘵𝘳𝘪𝘹 🔓 𝘙𝘪𝘯𝘨 𝘊𝘦𝘯𝘵𝘳𝘢𝘭 🔓 𝘚𝘰𝘤𝘪𝘢𝘭 𝘚𝘵𝘶𝘥𝘪𝘰 🔓 𝘚𝘩𝘰𝘱𝘪𝘧𝘺 🔓 𝘏𝘶𝘣𝘴𝘱𝘰𝘵 🔓 𝘛𝘳𝘦𝘭𝘭𝘰 🔓 𝘉𝘶𝘻𝘻𝘚𝘵𝘳𝘦𝘢𝘮 🔓 𝘔𝘢𝘪𝘭𝘊𝘩𝘪𝘮𝘱 🔓 𝘎𝘰𝘰𝘨𝘭𝘦 𝘞𝘰𝘳𝘬𝘴𝘱𝘢𝘤𝘦 & 𝘞𝘦𝘣𝘮𝘢𝘴𝘵𝘦𝘳 𝘛𝘰𝘰𝘭𝘴 🔓 𝘞𝘰𝘳𝘥𝘗𝘳𝘦𝘴𝘴 🔓 𝘋𝘰𝘮𝘢𝘪𝘯 𝘳𝘦𝘨𝘪𝘴𝘵𝘳𝘢𝘵𝘪𝘰𝘯 & 𝘩𝘰𝘴𝘵𝘪𝘯𝘨 𝘤𝘗𝘢𝘯𝘦𝘭 𝘣𝘢𝘤𝘬𝘦𝘯𝘥 🔓 𝘊𝘭𝘰𝘶𝘥 𝘴𝘩𝘢𝘳𝘪𝘯𝘨 - 𝘋𝘳𝘰𝘱𝘣𝘰𝘹, 𝘎𝘰𝘰𝘨𝘭𝘦 𝘊𝘭𝘰𝘶𝘥, 𝘖𝘯𝘦𝘥𝘳𝘪𝘷𝘦 🔓 𝘖𝘯𝘭𝘪𝘯𝘦 𝘚𝘩𝘢𝘳𝘦𝘱𝘰𝘪𝘯𝘵 🔓 𝘊𝘰𝘮𝘱𝘶𝘵𝘦𝘳 𝘪𝘯𝘴𝘵𝘢𝘭𝘭𝘦𝘳𝘴 

COMMUNITY ENGAGEMENT & EVENTS PLANNING

For me, community engagement and event planning go hand-in-hand. I’ve always believed that creating meaningful connections is one of the most rewarding parts of any project. Through the years, I’ve been involved in organizing events, coordinating outreach initiatives, and planning activities that bring people together for a common cause. It’s about creating experiences that resonate regardless if it’s a large-scale event or a more intimate gathering. The work I do in this area is driven by my passion for community and making a difference. I’ve seen firsthand how a well-planned event can foster a sense of belonging, spark new ideas, and even create lasting change. The skills I’ve gained through organizing and leading such projects have not only helped me grow professionally but have also deepened my appreciation for the power of connection. Each event is an opportunity to learn, collaborate, and contribute to something larger than myself.

Driven by Purpose, Focused on Impact

I’ve always believed that the best way to grow both personally and professionally is by giving back. Through organizing events and community outreach, I've been able to not only contribute to meaningful causes but also sharpen my skills in planning, communication, and teamwork.

Each project I take on is an opportunity to connect with people, learn new things, and create experiences that leave a lasting impression. Whether it’s bringing people together for a local event or organizing initiatives that give back to the community, I’m driven by the idea of making a real difference while growing in my career.

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